När du checkar in måste du uppvisa giltigt foto-ID och kreditkort. Observera att hela kostnaden för bokningen måste betalas före ankomst. Anantara Hotels & Resorts kommer att skicka en bekräftelse till dig med betalningsinstruktioner. Efter att full betalning erhållits kommer boendet att skicka ett mail med adressuppgifter och var nycklarna finns att hämta. Om du checkar ut tidigare än beräknat kommer boendet att debitera hela summan för din vistelse. Vänligen informera Anantara Mai Khao Phuket Villas i förväg om din beräknade ankomsttid. Du kan använda rutan för särskilda önskemål eller kontakta boendet direkt. Kontaktuppgifterna står i bokningsbekräftelsen. Gäster under 18 år kan endast checka in tillsammans med en förälder eller en officiell vårdnadshavare. En skadedeposition på THB 5000 krävs vid ankomst. Den betalas med kort. Du bör få tillbaka depositionen när du checkar ut. Hela skadedepositionen återbetalas till ditt kort efter att boendet har kontrollerats. Please note that the property offers a chargeable transfer from/to Phuket International Airport. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in. A photograph or photo-copy of the card will not be accepted. The name on the presented credit card must also match the name on the presented identification card / passport. The property does not accept third-party credit card payments. For safety reasons, guests who fail to present this same credit card used to guarantee the booking, will be kindly asked to settle the payment again upon arrival by cash or a new credit card. SPECIAL GALA EVENTS Please note, there is a compulsory New Year's Eve Gala Dinner on 31 December for all resort guests booked over this date. Price at THB 29,425 per adult, children from 4-12 years old will be charged at THB 14,713 per child. Price is inclusive of 10% service charge and 7% government tax." **Price is not included in the room rate and will be collected separately at the hotel upon check in. Please note that there will be prepaid deposits applied to group bookings, as listed below: - Bookings for a minimum of 10 rooms and above, 100% deposit will be charged the total price upon booking made** **This payment is non refundable and non transferable. **Pet Friendly policy : Please note that a maximum of two (2) cats or dogs are allowed per guest room. Pets are permitted only in the following room categories: Pool Pavilion, Two Bedroom Pool Suite, and Two Bedroom Pool Pavilion. - A nightly supplement of THB 1,766 net per pet applies. **For more information, please feel free to contact our hotel reservations team directly at phuket@anantara.com.
