Pan Pacific Perth
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Checka in från: | 15:00 |
|---|---|
Checka ut före: | 11:00 |
Husdjur | Husdjur är inte tillåtna |
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Mer om Pan Pacific Perth
Pan Pacific Perth
Pan Pacific Perth ligger nära strandpromenaden, nära flygplatsen i East Perth, ett område i Perth. Hay Street Mall och Murray Street Mall kan vara värda ett besök om du har shopping på programmet, och den som föredrar att uppleva områdets vackra natur kan utforska Langley Park och Swan River Foreshore Trail. Sugen på ett evenemang eller en match? Kolla upp vad som är på gång på RAC Arena eller Optus Stadium. Passa på att utforska området med vattenaktiviteter som surfing/bodyboarding eller andra äventyr som vinturer. Detta hotell är en rökfri anläggning med 2 restauranger såväl som en utomhuspool och 2 barer/lounger. Här ingår wi-fi i allmänna utrymmen. Här finns dessutom bland annat ett fitnesscenter (öppet dygnet runt), en ångbastu och ett konferenscenter. Pan Pacific Perth erbjuder 488 luftkonditionerade rum med värdeförvaringsskåp och gratis flaskvatten. Kuddmeny finns tillgänglig. 55-tums LED-tv med kabelkanaler och betalfilmer. Badrummen har badkar eller dusch, badrockar, gratis toalettartiklar och hårtorkar. Detta hotell i Perth erbjuder sina gäster gratis wi-fi, med en hastighet på 250+ Mbps (passar för 3–5 personer eller upp till 10 enheter). Skrivbord och telefon finns. Dessutom har rummen kaffe- och tebryggare och strykjärn/strykbräda. Städning sker dagligen. Detta hotell har bland annat en utomhuspool, ångbastu och fitnesscenter (öppet dygnet runt). Fritidsaktiviteterna nedan finns antingen tillgängliga på plats eller i närheten. Avgifter kan tillkomma. Följande anläggningar är otillgängliga från 2 juni 2026 till 30 september 2026 (datumen kan ändras): Pool Detta boende kommer att renoveras mellan 2 juni 2026 och 30 september 2026 (slutdatum kan komma att ändras). Följande områden påverkas: Pool Renoveringsarbete kommer endast att utföras under kontorstider. Oljud och störningar kommer att hållas till ett minimum.
Kommentar: 14 aug. 2026
Vistades där: aug. 2026
Will be back
We were impressed from the moment we parked. A staff member who had just finished their shift saw us and helped carry our pram up the stairs, then walked us all the way to the lobby. The front desk and bar staff were all very friendly and helpful throughout our stay.
Our room was clean, neat, quiet, and peaceful. We asked for a cot and had a sturdy wooden one set up in the room within half an hour of checking in. Breakfast was good, not the absolute best buffet we’ve ever had, but definitely solid.
Overall, a great experience and we’ll very likely be back.
Svar från hotellet
Kommentar: 31 aug. 2026
Thank you for taking the time to share your experience at Pan Pacific Perth. We are delighted to learn that you chose to stay with us and that your visit met your expectations, particularly after your previous experiences elsewhere.
It is heartening to hear that our staff made a positive impression on you upon your arrival. We pride ourselves on our team’s commitment to guest service, and it is gratifying to know that their assistance with your pram and their attentiveness at the front desk contributed to your overall experience. Your acknowledgment of their efforts will surely motivate them further.
We are pleased that you found your room to be clean, neat, and peaceful. A restful atmosphere is essential for our guests, and we are glad that we could provide that for you and your family. Furthermore, we appreciate your feedback regarding the cot setup; our team strives to meet the needs of our guests promptly, and it is wonderful to know that they were able to accommodate your request swiftly.
While we are glad that you enjoyed your breakfast, we also appreciate your constructive feedback regarding our buffet offerings. We continually assess our dining options to enhance the overall guest experience and your insights will be taken into consideration.
Thank you once again for your kind words and for choosing Pan Pacific Perth. We look forward to welcoming you and your family back in the future.
Sincerely Yours,
Rens Breur
General Manager
Kommentar: 11 aug. 2026
Vistades där: aug. 2026
Very disappointing for a five star hotel
Svar från hotellet
Kommentar: 13 aug. 2026
Thank you for taking the time to share your experience. I was genuinely disappointed to read your comments, particularly as you are still with us and your stay has clearly not unfolded as either you or we would have wished.
I fully appreciate that it is rarely one issue in isolation that defines an experience. In your case, the pool renovation, your experience with the steam room, the concerns surrounding your room and the rates you observed, together with the noise disturbance from above, have collectively left you questioning the standard of your stay. I am sorry that this has been your experience.
With regard to the pool, the renovation has been communicated for several months across our direct booking channels and through our online travel agency partners so that guests are made aware of the temporary closure prior to arrival. Nevertheless, I appreciate that this information may not always be as prominent during the booking journey as we would wish, particularly when reservations are made through third party platforms. I am sorry that the closure came as a disappointment to you.
Following your comments regarding the steam room, we also inspected the newly renovated facility and confirmed that it is operating correctly. The steam function is controlled by a timed activation system, which needs to be engaged at the commencement of use. On reflection, it is possible that this was not activated during your visit. If so, I appreciate that its operation may not have been sufficiently intuitive or clearly communicated, and we will review this with our team to ensure guests are better assisted.
I also noted your comments regarding the guest room rate and the pricing you subsequently observed online. While we work closely with our online travel agency partners in relation to pricing, third party platforms may from time to time display rates or promotional offers that differ from those originally booked. This can understandably be frustrating when viewed after a reservation has been confirmed. For future stays, I would always encourage booking through our direct channels, which provide the clearest access to our own available rates, guest room categories and inclusions, and allow our team to assist directly with the most suitable options.
While there is context surrounding several of the matters you have raised, that does not diminish the overall impression they have created for you. We have a responsibility not only to provide the facilities and services expected of us, but also to communicate them clearly and ensure that our guests feel genuinely cared for throughout their stay.
As you still have time remaining with us, I would much rather we have the opportunity to improve your experience while you are here than simply respond to your concerns after your departure. I have therefore asked our team to review your stay and make contact with you directly to see what we can reasonably do to make your remaining time at Pan Pacific Perth more comfortable.
Thank you again for bringing your concerns to my attention. I sincerely hope we can leave you with a considerably better impression of Pan Pacific Perth than the one you have experienced thus far.
Sincerely Yours,
Rens Breur
General Manager
AU
Kommentar: 3 aug. 2026
Vistades där: juli 2026
Fantastic Stay !
Svar från hotellet
Kommentar: 31 aug. 2026
Thank you for taking the time to share your positive experience at Pan Pacific Perth. We are delighted to hear that you thoroughly enjoyed your recent five-night stay with us. It is wonderful to know that you found your room to be clean and comfortable, and that our luxurious bathroom amenities added to your overall satisfaction.
We take great pride in our team, and I am particularly pleased to hear your commendation of our concierge staff. Their commitment to providing excellent customer service is indeed a hallmark of our hotel, and I will be sure to share your kind words with them.
Furthermore, I am glad that you enjoyed our buffet breakfast, which showcases a diverse selection of dishes along with our barista coffee. It is also great to hear that our nearby parking facility was convenient for your needs during your stay.
Thank you once again for your feedback and for considering a return visit to us. We look forward to welcoming you back to Pan Pacific Perth in the future.
Sincerely Yours,
Rens Breur
General Manager
Kommentar: 29 juli 2026
Vistades där: juli 2026
We stayed at the Pan Pacific Perth for our 20th wedding anniversary. Upon arrival, the reception staff gave us a lovely complimentary room upgrade, which we deeply appreciated and made for a great start to our trip. The room itself was clean, tidy, and well-maintained.
However, our stay was disrupted by a few notable issues. On Thursday morning, we were woken up by loud, heavy banging from the floor above that lasted for about half an hour, sounding like furniture being moved. We attempted to report this to reception immediately by phone, but the call went unanswered after multiple tries, so we eventually gave up.
Additionally, we experienced a minor maintenance issue with the in-room technology. The TV remote control had no functioning volume control. Every time we turned the television on, it would default to zero sound, which became quite frustrating.
Overall, the property is clean and the check-in service was highly attentive, but the missed phone calls during a noise disruption and the faulty remote control pulled our experience down to an average stay. It is a good property, but management needs to ensure room electronics are fully checked and that front-desk communication remains responsive to guests in their rooms.
Kommentar: 19 aug. 2026
Vistades där: juli 2026
Utmärkt läge
207 Adelaide Terrace , East Perth, Perth, 6000, Australien|1,4 km från stadscentrum
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Checka ut före:
11:00
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