Roisa Centro
+ 62
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Snabba fakta
Checka in från: | 15:00 |
|---|---|
Checka ut före: | 11:00 |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är välkomna på detta hotell |
Faciliteter
wifi
Luftkonditionering
Flygplatstransfer
Restaurang
Rökfritt
Tvättmöjligheter
Roisa Centro: omdömen
Omdömen från 
Anonym resenär
Kommentar: 31 mars 2026
Vistades där: mars 2026
My room was amazing. It is like staying inside an apartment. Modern decor, double-sized bed, an eating area with stools, and a full kitchen including pans, dishes, and silverware, where you can actually cook. Washer/dryer included. Good-sized bathroom with great lighting. And the staff is EXTREMELY NICE!
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
However, I didn't like the rambling corridors that led me to my unit. Hopefully, not all units are the same.
Familjeresenär
Kommentar: 23 jan. 2026
Vistades där: jan. 2026
NOT SAFE
AVOID THIS HOTEL
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
We had a very disturbing and unsafe experience at Roisa Centro in Madrid, and I feel it is important to share this, especially for families traveling with children.
Upon arrival and while checking in, we were in the common area with our children when a man exited one of the apartments visibly drunk. As he passed by our child’s stroller, he began shouting and swearing aggressively, demanded that my son move, and then kicked the stroller. This was terrifying for us and our children.
I immediately reported the incident to reception. The response was shocking and unacceptable. The receptionist told us that the man is an alcoholic, that this behavior happens often, and that the neighborhood is “messy.” No action was taken, no concern was shown, and no steps were made to ensure our safety. As a result, we felt unsafe leaving the room and spent the first day effectively locked inside.
Because of the seriousness of the incident and the complete lack of support from the staff, we felt we had no choice but to leave the property as soon as possible. We booked the first available flight, which cost us extra money, and left on our own decision purely due to safety concerns.
I requested a refund, explaining that we did not leave by choice but because the environment was unsafe for our family. The accommodation replied that they would only refund the unused night, stating that leaving was “my decision.” I explained that this was unacceptable given the circumstances, but they said this was all they could offer. Reluctantly, I accepted — however, to this day, I have not received even that refund, and all communication from their side has completely stopped.
This experience caused significant emotional distress, financial loss, and a complete loss of trust. A property that allows such behavior and dismisses serious safety concerns should not market itself as suitable for families. I strongly advise other travelers, especially those with children, to think carefully before booking here.
Gruppresenär
Kommentar: 2 jan. 2026
Vistades där: jan. 2026
Excellent
I am happy with my stay at Roisa Centro. Central area, very convenient to walk to, helpful and structured staff very clean.
We will definitely stay again!
We will definitely stay again!
Anonym resenär
Kommentar: 17 dec. 2025
Vistades där: dec. 2025
The hotel was in a great location for us and we were really pleased with the communication and condition of the room. This was more like an apartment than a hotel room - in a good way. The facilities were top notch and everything was very clean. Madrid is a lovely city and on our next trip we will definitely be staying at the Rosia Centro.
Anonym resenär
Kommentar: 1 dec. 2025
Vistades där: nov. 2025
This place was perfect for us. Convenient location, great amenities including the kitchen, and the room was clean. The staff was friendly and helpful, checking in a couple times throughout our stay to make sure everything was going well and we had everything we needed. Highly recommended.
Utforska området
C. de San Bernardo, 87, Malasaña, Madrid, 28015, Spanien|1,41 km från stadscentrum
Bra att veta
Barn är välkomna på detta hotell
Kontakta hotellet för mer information om att lägga till extrasängar.
2 år och yngre
Gratis
Husdjur är inte tillåtna
När du checkar in måste du uppvisa giltigt foto-ID och kreditkort. Det här boendet tillåter inte möhippor, svensexor eller liknande fester. Vänligen informera Roisa Centro i förväg om din beräknade ankomsttid. Du kan använda rutan för särskilda önskemål eller kontakta boendet direkt. Kontaktuppgifterna står i bokningsbekräftelsen. Gäster under 18 år kan endast checka in tillsammans med en förälder eller en officiell vårdnadshavare. En skadedeposition på EUR 200 krävs vid ankomst. Den betalas med kort. Du bör få tillbaka depositionen när du checkar ut. Hela skadedepositionen återbetalas till ditt kort efter att boendet har kontrollerats. Cleaning service is offered on the fifth day of your stay.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Det här hotellet accepterar följande betalningsmetoder:
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Roisa Centro: Frågor och svar
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