Pendry Baltimore
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Checka in från: | 16:00 |
|---|---|
Checka ut före: | 12:00 |
Husdjur | Husdjur tillåtna mot extra debitering |
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Mer om Pendry Baltimore
Pendry Baltimore
Pendry Baltimore ligger i nöjesdistriktet, nära en järnvägsstation i Fells Point, ett område i Baltimore. Resenärer som är ute efter lokala aktiviteter kan prova Baltimores småbåtshamn, inre hamnen och Baltimore Cruise Terminal, och de som hellre upplever lite kultur kan besöka CFG Bank Arena. Sugen på ett evenemang eller en match? Kolla upp vad som är på gång på Oriole Park at Camden Yards eller M&T Bank Stadium. Detta hotell är en rökfri anläggning och ståtar med en restaurang, 2 barer/lounger och ett fitnesscenter (öppet dygnet runt). Här ingår wi-fi i allmänna utrymmen. Gäster får även tillgång till bekvämligheter som en bar vid poolen, parkeringsservice och spatjänster. Pendry Baltimore erbjuder 128 luftkonditionerade rum med minibar och värdeförvaringsskåp. Sängarna har bäddmadrasser samt duntäcken och sängtillbehör av högsta kvalitet. Platt-tv med kabelpremiumkanaler och betalfilmer. Badrummen har badrockar, tofflor, lyxtoalettartiklar och gratis toalettartiklar. Detta hotell i Baltimore erbjuder sina gäster gratis wi-fi. Skrivbord och telefon finns. Dessutom har rummen kaffe- och tebryggare och hårtork. Uppbäddningsservice erbjuds varje kväll, städning sker dagligen och allergitestade sängkläder finns på begäran. Detta hotell har bland annat fitnesscenter (öppet dygnet runt) och en säsongsöppen utomhuspool.
Kommentar: 18 juli 2026
Vistades där: juli 2026
Kommentar: 12 juli 2026
What a wonderful exscape!
Svar från hotellet
Kommentar: 14 juli 2026
Thank you for your wonderful review! We're delighted to hear you enjoyed the vibrant atmosphere of Fells Point and found so much to do in the surrounding area. It's especially rewarding to know that our team provided exceptional service and helped make your stay memorable. We truly appreciate your kind words and look forward to welcoming you back for another great stay soon!
Sincerely,
Parag Athavale
General Manager
Kommentar: 9 juli 2026
Vistades där: juli 2026
Its an over priced Courtyard Marriott.
They were late past check in time and offered us a dining credit, but I just reviewed our "portfolio" and no credit was given. We're also "I Prefer" titanium members, and none of those perks were offered. Not even a water on arrival as we wait for the room or water for our ride home... these things feel standard at other comparable hotels.
Also the interior design is not at all comparable to other Pendry hotel locations that I love and appreciate. It's heavily relying on the existing cool architecture and the rooms feel basic by comparison to their other locations (We were in a Harbor Suite).
The pool is smaller than pictures and was over packed, standing shoulder to shoulder with other guests in a really warm pool, gross. Booked a daybed, it was not any different service or accommodations then first come first serve chairs and no guaranteed shade. Not enough umbrellas I was told when wanting shade. But it did guarantee us our spot, as I saw many families of 4 confined to sharing 1 or 2 chairs. So you will need to pay extra if you want to make sure you have a spot by the pool. They should have built a larger pool to accommodate the number of guests the hotel has or maybe limit the number of guests? Maybe if you go on the cusp of the season it would be less crowded and more enjoyable? Definitely don't go in July expecting a luxury pool day experience. Food was mostly ok...but the guacamole was inedible... brown mush with some hard un-ripen chunks mixed in.
I seriously could go on and on about every disappointing interaction we had. It felt like a Courtyard Marriott and would have been fine if the price reflected that. I picked the Pendry over the Four Seasons because I love the Pendry in NYC and the West Hollywood location... but this was far from those experiences. I have not stayed at the Four Seasons in Baltimore but if I go back I would try there instead.
Luckily my husband and I can enjoy ourselves where ever we are, and were laughing at how bad it all went. I never write reviews, but I feel like I should warn others because this was so far off than what I expected. Also... they included this link at the end of their survey... so thats my many cents on our over 3k weekend.
Svar från hotellet
Kommentar: 16 juli 2026
Thank you for taking the time to share your feedback. We are sincerely sorry that your experience did not meet the high standards we strive to provide, especially as a loyal Pendry guest and I Prefer Titanium member. We regret the delayed room readiness, the confusion regarding your dining credit, and that the recognition and benefits associated with your membership were not delivered as expected. We also understand your frustrations regarding the pool experience, service levels, and accommodations. Your comments about staffing, communication, and the overall guest experience are particularly concerning, and we will be sharing them with our leadership team for review. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to restore your confidence in the future.
Sincerely,
Parag Athavale
General Manager
Kommentar: 5 juli 2026
Vistades där: juli 2026
Reservation and confirmation doesn’t matter!
Svar från hotellet
Kommentar: 14 juli 2026
Thank you for sharing your feedback. We sincerely apologize for the disappointment you and your family experienced. We understand how important your Fourth of July plans were, especially after reserving adjacent rooms six months in advance and confirming the request multiple times. We regret that your reserved rooms were not available upon arrival and are especially sorry that our response left you feeling unheard and unsupported. This is not the level of service we strive to provide. Your feedback has been shared with our leadership team for review, as situations such as this help us identify areas where we must improve our reservation processes and guest service responsiveness. Thank you again for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment caused, and we hope there may be an opportunity in the future to restore your confidence in Pendry.
Sincerely,
Parag Athavale
General Manager
Kommentar: 4 juli 2026
Vistades där: juli 2026
excellent
Svar från hotellet
Kommentar: 7 juli 2026
Thank you for the wonderful review! We're delighted to hear you enjoyed our excellent location, comfortable and quiet room, outstanding staff, fitness center, and pool. It's especially rewarding to know everything worked perfectly throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience soon!
Sincerely,
Parag Athavale
General Manager
Utmärkt läge
1715 Thames Street, Fells Point, Baltimore, 21231, USA|1,98 km från stadscentrum
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Checka ut före:
12:00
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