Moxy Rust
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Checka in från: | 15:00 |
|---|---|
Checka ut före: | 12:00 |
Husdjur | Husdjur tillåtna mot extra debitering |
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Mer om Moxy Rust
Moxy Rust
Moxy Rust ligger i Rust, 19 minuters promenad från Europa-Park huvudentré, och erbjuder boende med en gemensam lounge, privat parkering, en terrass och en bar. Detta hotell med 3 stjärnor har luftkonditionerade rum med gratis WiFi och eget badrum.
Kommentar: 26 sep. 2026
Vistades där: sep. 2026
Kommentar: 21 sep. 2026
Vistades där: sep. 2026
Kommentar: 31 aug. 2026
Vistades där: aug. 2026
Large underground car parking for $10 a night.
Great for Europa Park and Rulantica (you can also get free parking at a park for one day only), the staff explained that there are also shuttle buses available for both parks.
Located right next to 2 supermarkets which is great.
The only thing that we didn't like was that there was no fridge in the room, but it wasn't that big an issue.
Would definitely stay again.
Kommentar: 5 aug. 2026
Vistades där: juli 2026
We chose the hotel after finding it under the "Breakfast Included" filter on Hotels.com, which influenced our booking decision. However, there was a discrepancy between the search results and the hotel listing: the hotel appeared as "Breakfast Included" in the search results, while the listing details showed that breakfast was only available for an additional charge. We contacted both the hotel and Hotels.com in writing, but received no response for three days. When we asked at reception the following morning, we were told that the "Breakfast Included" option did not apply to families with children. This condition was not stated before booking.
There was also no hot water one night. We were moved to another room around midnight, but the same problem continued there. The issue was only resolved by the evening. We also noticed some housekeeping issues: the shower gel dispenser was empty, the drinking glasses were placed upside down directly on the bathroom counter without any protective layer, and the sink in the second room was slightly clogged.
After our stay, we received a polite response to our feedback and the issues we experienced were acknowledged. However, the way these issues were handled did not change our overall impression of the stay.
Kommentar: 21 juli 2026
Vistades där: juli 2026
Upon check-in, we explicitly requested daily room cleaning and fresh towels for our entire stay. However, during 2 out of the 3 nights, our room was completely ignored—no clean towels and no service at all.
When we raised the issue after the first day, the front desk claimed it wasn't noted in their system. To their credit, they apologized and compensated us with 4 complimentary drink vouchers, which we appreciated.
Unfortunately, the exact same thing happened after the second day. Once again, our room wasn't cleaned, and when we spoke to the staff, they used the exact same excuse—that it wasn't recorded in the system. This time, however, no compensation or real solution was offered.
It’s a shame because the hotel has great potential, but basic communication and housekeeping consistency definitely need improvement.
Utmärkt läge
Jakob-Schneider-Straße 2, Rust, 77977, Tyskland|0,77 km från stadscentrum
Incheckning och utcheckning
Checka in från:
15:00
Checka ut före:
12:00
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