AI Hostel
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Checka in från: | 14:00 |
|---|---|
Checka ut före: | 10:30 |
Frukost | Frukost tillgänglig |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är inte tillåtna på detta hotell |
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AI Hostel: omdömen
Omdömen från 
Gruppresenär
Kommentar: 30 juni 2026
Vistades där: juni 2026
Hostel Home
Wow. This hostel was truly fantastic. Anya is the kindest hostel mom I have ever interacted with. Not only did the hostel come with free breakfast, but also when my friend came to the hostel with an injured foot one night she was quick to help. She gave my friend a cane, pointed me to the nearest pharmacy, and even offered to go in my place. We were sad to leave them at the end of our stay, but we know they’ll be giving so many more people wonderful experiences throughout the years!
Ensamresande
Kommentar: 20 sep. 2025
Vistades där: sep. 2025
Good detector. The worst host I have been ever met
Bed is good but woman in desk want to control everything. Staff is rude and unpolite. Dont excuse. I saw your comment to other complaints. You are such a wonderful novelist. About customers complaint, you never said sorry even one time.
1. She shouted to the girl that There are a lot of water on sink when she used it.
2. I asked to turn off or down the air con it was 22 degree at night and sleeping because of throat soar. But she refused. Even though I ask 1 degree up. It is unconfortable only she can adjust temperature inside the room.
Is it difficult to just up “only 1” degree???
You leave customer in fck refridge at all night.
3. She did not explain about breafast. I just noticed after that.
4. She so much come to the room inside to do sth. Cannot relax inside. You are good detector.
5. When I ask sth, she told me I am asking other quest like that. Very strict and scary.
Not customer friendly..
6. When I ask if there is trash bin inside the room, she anwers that I dont have bacause I dont need it. Yeah,,,,,you will dont need it. But customers will need it. Think about it.
1. She shouted to the girl that There are a lot of water on sink when she used it.
2. I asked to turn off or down the air con it was 22 degree at night and sleeping because of throat soar. But she refused. Even though I ask 1 degree up. It is unconfortable only she can adjust temperature inside the room.
Is it difficult to just up “only 1” degree???
You leave customer in fck refridge at all night.
3. She did not explain about breafast. I just noticed after that.
4. She so much come to the room inside to do sth. Cannot relax inside. You are good detector.
5. When I ask sth, she told me I am asking other quest like that. Very strict and scary.
Not customer friendly..
6. When I ask if there is trash bin inside the room, she anwers that I dont have bacause I dont need it. Yeah,,,,,you will dont need it. But customers will need it. Think about it.
Svar från hotellet
Kommentar: 19 apr. 2026
We are sorry that your stay did not meet your expectations. However, we would like to clarify a few important points for future guests.
Regarding the air conditioning due to previous conflicts between guests (including damages affecting other guests and me), temperature is centrally managed. Guests are always encouraged to agree together, as it is a shared space and its only fair.
As for the sink usage, it is strictly not allowed to wash clothes or shoes in it, as this has caused serious plumbing issues in the past. For this reason, showers are designed to allow washing and proper drainage.
Our staff does not enter rooms without reason cleaning and maintenance are part of daily operations to ensure hygiene and comfort for all guests, also check outs and check ins.
We always aim to create a pleasant environment for everyone, but in a shared hostel setting, mutual respect and understanding between guests is essential.
Regarding entering the room – we understand it may feel uncomfortable.
However, in a shared dorm with multiple beds, rooms must be cleaned, prepared, and maintained daily for other guests. Beds don’t make themselves, and hygiene does not maintain itself.
Trash bins were removed from rooms after repeated hygiene issues, including inappropriate waste being left behind, food leftovers, panties,shoes, etc.
This decision was made to ensure a clean and comfortable environment for everyone.
We appreciate understanding that shared spaces require shared responsibility.
We appreciate your stay and wish you all the best.
Regarding the air conditioning due to previous conflicts between guests (including damages affecting other guests and me), temperature is centrally managed. Guests are always encouraged to agree together, as it is a shared space and its only fair.
As for the sink usage, it is strictly not allowed to wash clothes or shoes in it, as this has caused serious plumbing issues in the past. For this reason, showers are designed to allow washing and proper drainage.
Our staff does not enter rooms without reason cleaning and maintenance are part of daily operations to ensure hygiene and comfort for all guests, also check outs and check ins.
We always aim to create a pleasant environment for everyone, but in a shared hostel setting, mutual respect and understanding between guests is essential.
Regarding entering the room – we understand it may feel uncomfortable.
However, in a shared dorm with multiple beds, rooms must be cleaned, prepared, and maintained daily for other guests. Beds don’t make themselves, and hygiene does not maintain itself.
Trash bins were removed from rooms after repeated hygiene issues, including inappropriate waste being left behind, food leftovers, panties,shoes, etc.
This decision was made to ensure a clean and comfortable environment for everyone.
We appreciate understanding that shared spaces require shared responsibility.
We appreciate your stay and wish you all the best.
Ensamresande
Kommentar: 15 juli 2025
Vistades där: juni 2025
Please note this Hostel is only for the ages of 18-45.
I booked this hostel well in advance, and initially had a positive impression. I had read many positive reviews. I contacted the host to ask about a late arrival (my flight landed after 11pm), and she kindly responded with directions and reassured me that a late check-in would be fine.
However, closer to my arrival date, the host messaged to remind me that the hostel has an age limit of 18–45. I’m nearly 60 and hadn’t noticed this when booking—it was in the fine print. I had, as most people do, clicked the box agreeing to terms without realizing this was part of them. I immediately replied through the booking platform to explain the situation and asked if she could cancel. She said she couldn’t, and that I had to do it myself—but it was a non-refundable booking, so there was no option.
In our message exchange, she remarked that “people my age complain too much” and “confuse hostels with hotels.” That may be true for some, but I’ve walked five Camino de Santiagos and stayed in hostels all over Europe and the U.S. I understand the spirit of hostels very well. Painting all older travelers with the same brush felt unfair.
She said I could stay after all—but by then I’d already rebooked at another hostel. (Which turned out to be lovely, thank you Design Hostel One)
While the host was responsive and the property may suit younger travelers, I’d advise others to read carefully for the age restriction. This hostel enforces it selectively, and the policy is not highlighted clearly at booking. I would not recommend this place for travelers over 45, even if you’re experienced and respectful of house rules.
However, closer to my arrival date, the host messaged to remind me that the hostel has an age limit of 18–45. I’m nearly 60 and hadn’t noticed this when booking—it was in the fine print. I had, as most people do, clicked the box agreeing to terms without realizing this was part of them. I immediately replied through the booking platform to explain the situation and asked if she could cancel. She said she couldn’t, and that I had to do it myself—but it was a non-refundable booking, so there was no option.
In our message exchange, she remarked that “people my age complain too much” and “confuse hostels with hotels.” That may be true for some, but I’ve walked five Camino de Santiagos and stayed in hostels all over Europe and the U.S. I understand the spirit of hostels very well. Painting all older travelers with the same brush felt unfair.
She said I could stay after all—but by then I’d already rebooked at another hostel. (Which turned out to be lovely, thank you Design Hostel One)
While the host was responsive and the property may suit younger travelers, I’d advise others to read carefully for the age restriction. This hostel enforces it selectively, and the policy is not highlighted clearly at booking. I would not recommend this place for travelers over 45, even if you’re experienced and respectful of house rules.
Svar från hotellet
Kommentar: 19 apr. 2026
Thank you for your review and for taking the time to share your experience.
First, I would like to clarify that I never said that “people of a certain age complain too much.” What I did explain is that, over the years, I have had some very serious and even traumatic situations in the hostel environment. These included life threats, aggressive behaviour, and situations where my safety was at risk.
Because of such experiences, certain policies including the age guideline are in place primarily for safety and to maintain a balanced and comfortable atmosphere in shared dorms.
That said, I do not apply this rule blindly. When guests communicate respectfully and I feel confident about the situation, I have made exceptions in the past. However, when communication becomes confrontational, I must prioritize safety both for myself and for other guests.
It is also important to note that I cannot know a guest’s age unless it is communicated to me. This is why I reach out in advance when needed.
I truly try to accommodate people whenever possible. In fact, I have personally gone above and beyond for guests who needed assistance, even staying awake through the night to help when necessary( for example 90year old woman, summer 2025, she couldnt even go to the toilet by herself)
I understand that not everyone reads all policies carefully, but they are in place for a reason. I kindly encourage all guests to review them before booking, so expectations are clear on both sides.
I wish you all the best in your future travels.
First, I would like to clarify that I never said that “people of a certain age complain too much.” What I did explain is that, over the years, I have had some very serious and even traumatic situations in the hostel environment. These included life threats, aggressive behaviour, and situations where my safety was at risk.
Because of such experiences, certain policies including the age guideline are in place primarily for safety and to maintain a balanced and comfortable atmosphere in shared dorms.
That said, I do not apply this rule blindly. When guests communicate respectfully and I feel confident about the situation, I have made exceptions in the past. However, when communication becomes confrontational, I must prioritize safety both for myself and for other guests.
It is also important to note that I cannot know a guest’s age unless it is communicated to me. This is why I reach out in advance when needed.
I truly try to accommodate people whenever possible. In fact, I have personally gone above and beyond for guests who needed assistance, even staying awake through the night to help when necessary( for example 90year old woman, summer 2025, she couldnt even go to the toilet by herself)
I understand that not everyone reads all policies carefully, but they are in place for a reason. I kindly encourage all guests to review them before booking, so expectations are clear on both sides.
I wish you all the best in your future travels.
Ensamresande
Kommentar: 24 juli 2023
Excellent stay here and the rooms were very clean, and service was delivered with a smile. Lovely people and fantastic location, easy access to the town, and very reasonable cost with a nice breakfast!
Gruppresenär
Kommentar: 12 sep. 2022
Vistades där: sep. 2022
Lovely place to stay.
I stayed for two night and had a great stay. The interior has a modern feel and is amazingly clean. And the staff are really nice. It’s in a great spot with just a short walk from Diocletian’s palace. If I come back to Split I will definitely stay here again.
My only qualms were the rooms were a bit hot, there was air con but I’m not sure if it was on but the heat is to be expected in this country.
My only qualms were the rooms were a bit hot, there was air con but I’m not sure if it was on but the heat is to be expected in this country.
Utforska området
Trg Hrvatske bratske zajednice 2B, Split, 21000, Kroatien|1,52 km från stadscentrum
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