Pousada Canto Da Lua - Macacos
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Snabba fakta
Checka in från: | 14:00 |
|---|---|
Checka ut före: | 12:00 |
Husdjur | Husdjur är inte tillåtna |
Faciliteter
Mer om Pousada Canto Da Lua - Macacos
Pousada Canto Da Lua - Macacos
Pousada Canto Da Lua - Macacos ligger i Nova Lima och erbjuder 4-stjärnigt boende med en gemensam lounge, en terrass och en bar. Boendet har utomhuspool som är öppen året om, bastu, bubbelbad och trädgård.
Kommentar: 4 dec. 2023
Vistades där: dec. 2023
Excellent guesthouse.
Kommentar: 19 feb. 2024
Vistades där: feb. 2024
Bad place and service
Completely moldy room, walls, headboard and curtains, pure mold. We immediately turned things on to see if everything would work, because the appearance was already terrible, and to our surprise, when we turned on the hot tub, the water had a very strong smell of sewage, a rotten smell invaded the room and We decided not to stay at the inn, we called reception and they confirmed the bad smell. We asked for the money back and they asked us to wait until Monday for the refund, I refused to leave without the money, besides the cost was not low at all, we drove for hours and even had to go somewhere else in a hurry so as not to miss our trip, with At great cost we were transferred to the owner Nely, extremely opportunistic and disrespectful, she said that the inn's policy was not to return the money and that we would have until 10/03 to use the reservation. I informed her that we are aware of the consumer code and that there was no possibility of leaving without the amount paid, and in a third attempt to take advantage, she said that she would make a proportion of the amount and that a daily rate would be charged, and we only entered and left. of the room, as there are no logical conditions for any human being to stay in that environment. More than an hour, until I threatened to file a police report, at that point, according to her, I became a nervous person, and that I was not welcome at her inn, unbelievable. A complete lack of respect, I had to make it very clear that I understand my rights as a consumer, and that no matter what “policy” she created, she would have to return my money. And so it was done, after a long time, he even asked to speak to my husband to try to fool him too, and he even tried to offend me to come out right. This place needs an inspection very urgently.
Kommentar: 9 sep. 2026
Vistades där: sep. 2026
Kommentar: 5 sep. 2026
Vistades där: sep. 2026
Kommentar: 15 juli 2026
Vistades där: juli 2026
Plats
Alameda dos Mendes, Nova Lima, 34009-111, Brasilien|9,64 km från stadscentrum
Incheckning och utcheckning
Checka in från:
14:00
Checka ut före:
12:00
Bra att veta
Husdjur är inte tillåtna
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