Spinnaker Quays
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Snabba fakta
Checka in från: | 14:00 |
|---|---|
Checka ut före: | 09:30 |
Husdjur | Husdjur är inte tillåtna |
Faciliteter
Mer om Spinnaker Quays
Spinnaker Quays
Spinnaker Quays ligger mittemot Mooloolaba Beach och erbjuder rymliga lägenheter och en uppvärmd pool med bubbelpool. Varje lägenhet har en stor balkong utanför vardagsrummet eller en privat takterrass.
Kommentar: 15 jan. 2025
Highly recommend I will definitely be visiting again.
Kommentar: 4 feb. 2025
Vistades där: jan. 2025
Disappointing Stay – Poor Service, Rude Management, and Unclear Policies
We paid $6,300 for a nine-night stay, expecting a high standard of service and a welcoming environment. After an initial noise complaint (which we addressed immediately), we set strict guidelines: keeping noise to a minimum, music at a mid-level volume (5), and everything turned off by 9 PM. The music was only ever played on our private rooftop, yet despite adhering to these rules, we continued to receive complaints for normal activities like moderate music at 8 PM on Australia Day. To our surprise, we were even told to be quiet when using the stairwell, which made us feel uncomfortable and unwelcome.
To make matters worse, our unit was not serviced at all during our stay—a basic expectation for accommodation at this price point. When we raised this issue, our concerns were dismissed without apology. More concerning was the behavior of the manager, Paul, who was extremely rude and aggressive when speaking to us. His unprofessional attitude only added to the discomfort of our stay and made it clear that guest relations are not a priority here.
At no point were we provided with terms and conditions outlining noise policies or other rules—not in our email correspondence, at check-in, or on the website. This lack of transparency made the stay even more frustrating.
We felt unfairly targeted throughout our stay, and the unprofessional handling of our concerns left us more stressed than when we arrived. We spoke with other families who shared similar frustrations, so our experience was not isolated.
Unless you plan to be completely silent for the duration of your stay, we would not recommend Pleystowe or Spinnaker Quays. Given the $700 per night price, we expected much better service, professional management, and clearer communication. We won’t be returning.
Kommentar: 1 apr. 2025
We were charged the full amount.
Kommentar: 16 okt. 2024
Vistades där: sep. 2024
Perfect location
Kommentar: 8 mars 2024
Vistades där: feb. 2024
Spacious comfortable, well located
The master bedroom was not air conditioned so we found it very hot . The main unit was air conditioned but not the bedrooms
Spacious apartment , comfortable bed - near pillows would be nice in main bedroom . The pool was great but anyone can access it - no swipe card to gain entry.
Car park had more room than most and it was easy to access from the lifts
Utmärkt läge
101- 105 Parkyn Parade, Mooloolaba, 4557, Australien|0,93 km från stadscentrum
Incheckning och utcheckning
Checka in från:
14:00
Checka ut före:
09:30
Bra att veta
Husdjur är inte tillåtna
Extrasängar finns tillgängliga mot en extra debitering, beroende på rummets storlek.