Hotel Smarak
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Snabba fakta
Checka in från: | 12:00 |
|---|---|
Checka ut före: | 12:00 |
Faciliteter
Mer om Hotel Smarak
Hotel Smarak
Hotel Smarak ligger i Heṭauḍā och har en utomhuspool, en trädgård, en restaurang och en bar. Detta hotell med 3 stjärnor erbjuder rumsservice, gratis WiFi och en 24-timmarsreception. Hotellet erbjuder familjerum.
Kommentar: 17 mars 2026
Vistades där: feb. 2026
Great Hospitality & Service.
Kommentar: 1 aug. 2026
Vistades där: aug. 2026
I strongly recommend that you do not come to this hotel. My experience was extremely disappointing. The management was u
I had a very disappointing experience at this hotel.
Manager's Behaviour: The manager was extremely rude and unprofessional. Instead of resolving issues, he responded with statements like, "If you don't come, my hotel will still run." This is not the way guests should be treated.
Staff & Service: The staff's behaviour was poor, and the service was slow and unhelpful. They were not cooperative whenever we raised concerns.
Food: The quality and taste of the food were below average and did not meet expectations.
Pool Party: During the pool party, security guards, hotel staff, and even other hotel guests were recording videos from the balconies, which was a serious invasion of guests' privacy.
Extra Charges: The hotel charged extra amounts that were not clearly explained in advance.
False Promises: At the time of booking, we were assured that all promised services would be provided. However, after arrival, when we questioned missing arrangements, the staff simply said, "This is what we have. If you want it, stay; otherwise, leave."
Dance Program Issues: During the dance program, they provided only one basic sound system without proper lighting. When we requested better arrangements, they refused and said nothing more could be done.
Room Check-in Delay: Although we were promised rooms by 12:00 PM, they were not provided until around 2:00 PM.
Final Verdict:
I do not recommend this hotel for stays, business meetings, dealer trips, corporate events, or any type of organized program. The management, service, and overall experience were highly disappointing.
Kommentar: 14 dec. 2025
Vistades där: dec. 2025
Horrible Disastrous Stay
Kommentar: 9 nov. 2025
Vistades där: okt. 2025
Best place to stay at hetauda
Food was great, staffs were great, overall vibe of the hotel is nice
Kommentar: 11 aug. 2025
Vistades där: aug. 2025
Traveller
Utmärkt läge
Smarak Road, Heṭauḍā, Nepal|3,32 km från stadscentrum
Incheckning och utcheckning
Checka in från:
12:00
Checka ut före:
12:00
Bra att veta
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