The Ritz-Carlton Jeddah
District Southern Corniche, Al Hamraa, Al-Hamra'a, Jidda, 21493, Saudiarabien

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Snabba fakta
Checka in från: | 15:00 |
---|---|
Checka ut före: | 12:00 |
Frukost | Frukost tillgänglig |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är välkomna på detta hotell |
Faciliteter
Mer om The Ritz-Carlton Jeddah

The Ritz-Carlton Jeddah
The Ritz-Carlton Jeddah ligger i Jeddah, 2,5 km från Jeddah Corniche, och erbjuder boende med ett fitnesscenter, gratis privat parkering, en restaurang och ett spa- och hälsocenter.
Betyg och omdömen
Omdömen från resenärer
Kommentar: 10 juni 2017
Vistades där: juni 2017
Sin flådiga hotel med charmiga personal

EG
Kommentar: 5 mars 2025
Ultimate Negligence
After breakfast we went to the spa to find out that it only offers services for men which is not mentioned on their website. You would make a booking only to be disappointed upon arrival that if you are a female, you get no service (not the case with other local 5-star hotels; example The Hyatt). Also, there were no staff present for the Ritz Kids club; we have more entertainment staying home.
As expats living locally, we had no option but to stay in the room with a toddler, since malls open after 1 pm on Fridays. The reception informed us that if we cancel before noon, we will get a refund for the remaining length of our stay.
Almost two months later and no refund has been issued. Emails are ignored and yesterday I called the hotel for follow-up after visiting in person 3 weeks ago to inquire. I informed them please reply as I do not wish to write a bad review. Nothing but a one liner of your request is with finance. When I visited in person to inquire, they informed me no refund unless I submit a pdf from the bank app with an IBAN. I told them why you are not telling me so by email! From no refund on credit card to no refund without a pdf... to no response from them it is almost two months of wait time.
The wait staff at the restaurant were hardly attentive. No fresh cutlery was provided during breakfast for dessert/pudding, and I had to chase the waiter who was having a chat with the egg station chef for tea.
Sadly, the current staff, except for Mr. Ibrahim Rashid (who gave me a tour of the building) is negligent and have a careless attitude.
Overall, a poor experience.
Svar från hotellet
Kommentar: 6 mars
Your concerns are important to us. Your feedback has been shared with the concerned department and one of our Ladies & Gentlemen from this department will soon be in touch with you.
Thank you for bringing this to our attention and giving us the chance to improve. We hope to welcome you back soon and provide you with the flawless experience you deserve.
Warm regards,
Marketing Team
The Ritz-Carlton Jeddah
Kommentar: 27 feb. 2025
5 star from beginning to end!
Ibrahim at the front desk is super attentive and the whole Concierge staff is just great!
Breakfast is a great event and you should definitely partake.
Expectations met and surpassed.
Kommentar: 22 feb. 2025
Exceeded expectations. Excellent duty manager.
Kommentar: 18 feb. 2025
A festival of disappointment
Svar från hotellet
Kommentar: 19 februari
Thank you for taking the time to share your feedback with us. At The Ritz-Carlton, Jeddah we strive to provide every guest with an exceptional experience, and we are truly sadden to learn that we fell short during your recent visit.
Your concerns about are important to us, please note that your feedback has been shared with the concerned department and one of our Ladies & Gentlemen will soon be in touch with you.
Thank you for bringing this to our attention and giving us the chance to improve. We hope to welcome you back soon and provide you with the flawless experience you deserve.
Warm regards,
Marketing Team
The Ritz-Carlton Jeddah
Utmärkt läge
District Southern Corniche, Al Hamraa, Al-Hamra'a, Jidda, 21493, Saudiarabien|24,2 km från stadscentrum
10 saker att görainom 2,42 km
Transportinom 3,21 km
Flygplatsinom 15,46 km
Incheckning och utcheckning
Checka in från:
15:00
Checka ut före:
12:00
Bra att veta
Barn är välkomna på detta hotell
Alla åldrar
384 SEK (SAR150) per person per natt
2 år och yngre
Gratis
Husdjur är inte tillåtna
Frukost tillgänglig
Frukostmeny
Buffé
Frukostalternativ
Amerikansk frukost, Asiatisk frukost, Kontinental frukost, Glutenfri frukost, Halal frukost, Vegansk frukost, Vegetarisk frukost
Frukostpris
550 SEK (≈SAR 215)/person
Cash