Hotel Metropolitan Kantipur
Paknajol, Thamel , Paknajol, Katmandu, 44600, Nepal
+ 64
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Snabba fakta
Checka in från: | 11:00 |
|---|---|
Checka ut före: | 13:30 |
Frukost | Frukost tillgänglig |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är välkomna på detta hotell |
Faciliteter
wifi
Parkering
Luftkonditionering
Flygplatstransfer
24-timmarsöppen reception
Restaurang
Mer om Hotel Metropolitan Kantipur
Hotel Metropolitan Kantipur
Hotel Metropolitan Kantipur ligger i centrala Kathmandu och har en trädgård, en terrass och en restaurang. Detta hotell med 1 stjärna erbjuder rumsservice, en 24-timmarsreception och gratis WiFi. Alla rum har balkong med stadsutsikt.
Betyg och omdömen
Städning4,3
Läge4,5
Service4,6
Rum4,0
Värde4,3
Sömnkvalitet3,9
Omdömen från resenärer
Outro
UK
Comentário: 22 de jul. de 2025
The hotel has a great location only 10 minute walk from the RAI rail station (10 minute rail journey from Schiphol) and RAI Metro, also 20 minute walk to Europaplein Metro. Only disadvantage was the 20 minute walk to the supermarkets and eateries at Gelderlandplein, but I think there is a local shuttle bus, worth asking about at reception. Breakfast variety was exceptional. Only problem was on my arrival the air con switch was stuck but was soon fixed.
Svar från hotellet
Comentário: 23 de jul. de 2025
Dear John,
We would like to thank you for taking the time to leave this review about your recent visit.
We are delighted that you had such a wonderful experience at Novotel Amsterdam City.
Your praise for our breakfast offerings means a lot to us. The variety of our morning selections reflects our commitment to starting each guest's day perfectly.
Regarding the air conditioning matter, we sincerely apologize for any discomfort. Our maintenance team's swift response demonstrates our dedication to resolving any concerns promptly.
Finally, we appreciate your detailed comments about our strategic position. The convenient access to RAI station and multiple metro stops makes exploring Amsterdam effortless for our guests.
We look forward to welcoming you back on a future occasion.
Best regards,
Manager on Duty
We would like to thank you for taking the time to leave this review about your recent visit.
We are delighted that you had such a wonderful experience at Novotel Amsterdam City.
Your praise for our breakfast offerings means a lot to us. The variety of our morning selections reflects our commitment to starting each guest's day perfectly.
Regarding the air conditioning matter, we sincerely apologize for any discomfort. Our maintenance team's swift response demonstrates our dedication to resolving any concerns promptly.
Finally, we appreciate your detailed comments about our strategic position. The convenient access to RAI station and multiple metro stops makes exploring Amsterdam effortless for our guests.
We look forward to welcoming you back on a future occasion.
Best regards,
Manager on Duty
A negócios
Comentário: 15 de jul. de 2025
Simple things are needed
In general OK, but I wouldn't repeat, I will look for something better for the same prize. For a 4 star you expect a clean hotel (the hall on the floors was literally with rubbish from other guests, empty glasses, Mc Donald's bags, unbelievable, hours just left there...). The breakfast was expensive and everyday the same, the restaurant wasn't good and the room bathroom didn't have basics such us conditioner, cottons, etc
The windows were dirty
Personal was friendly
M.
The windows were dirty
Personal was friendly
M.
Svar från hotellet
Comentário: 16 de jul. de 2025
Dear guest,
Thank you for taking the time to share your experience with us.
We appreciate your kind words about our team members.
We sincerely regret that several aspects of your stay did not meet your expectations. The maintenance of our common areas is a priority, and we are sorry for any lapses you encountered. Our team strives to maintain the highest standards of cleanliness throughout the property. We also take note of your feedback regarding our dining options and bathroom provisions. Please note that amenities such as conditioner and cottons are available upon request at our reception, and our staff is always available to assist guests with any additional amenities they might need during their stay.
We hope to have the opportunity to provide you with a more satisfying experience in the future.
Best regards,
Manager on Duty
Thank you for taking the time to share your experience with us.
We appreciate your kind words about our team members.
We sincerely regret that several aspects of your stay did not meet your expectations. The maintenance of our common areas is a priority, and we are sorry for any lapses you encountered. Our team strives to maintain the highest standards of cleanliness throughout the property. We also take note of your feedback regarding our dining options and bathroom provisions. Please note that amenities such as conditioner and cottons are available upon request at our reception, and our staff is always available to assist guests with any additional amenities they might need during their stay.
We hope to have the opportunity to provide you with a more satisfying experience in the future.
Best regards,
Manager on Duty
Casal
Comentário: 14 de jul. de 2025
Pleasantly surprised
We stayed here one night and were pleasantly surprised by the clean and modern facilities. The staff were very helpful and friendly, especially at the bar and restaurant where we have been well received by manager Francisco. The coffee bar of Stach is also very nice and has super tasty and special products. All in all a very successful stay!
Svar från hotellet
Comentário: 15 de jul. de 2025
Beste Mevrouw,
Hartelijk dank voor uw uitgebreide recensie van uw verblijf bij ons.
We zijn ontzettend blij dat u zo heeft genoten van uw verblijf bij Novotel Amsterdam City.
Uw waardering voor onze moderne faciliteiten en de kwaliteit van onze schoonmaakservice doet ons goed. Het is fijn om te horen dat ons team, met name manager Francisco in het restaurant en aan de bar, u zo gastvrij heeft ontvangen. We waarderen uw complimenten over de Stach koffiebar en zijn verheugd dat u heeft kunnen genieten van hun bijzondere assortiment.
We hopen u in de toekomst weer te mogen verwelkomen.
Met vriendelijke groet,
Manager on Duty
Hartelijk dank voor uw uitgebreide recensie van uw verblijf bij ons.
We zijn ontzettend blij dat u zo heeft genoten van uw verblijf bij Novotel Amsterdam City.
Uw waardering voor onze moderne faciliteiten en de kwaliteit van onze schoonmaakservice doet ons goed. Het is fijn om te horen dat ons team, met name manager Francisco in het restaurant en aan de bar, u zo gastvrij heeft ontvangen. We waarderen uw complimenten over de Stach koffiebar en zijn verheugd dat u heeft kunnen genieten van hun bijzondere assortiment.
We hopen u in de toekomst weer te mogen verwelkomen.
Met vriendelijke groet,
Manager on Duty
A negócios
Comentário: 2 de jul. de 2025
Terrible experience – avoid this hotel!!!
Stayed at Novotel Amsterdam this week for a few days during a business conference, right in the middle of a heatwave (35°C). The air conditioning broke down and they couldn’t fix it — the rooms turned into saunas, making it nearly impossible to stay, sleep or work. Absolutely unbearable.
When we raised the issue, the staff were shockingly rude and unhelpful, showing zero concern for guest comfort or even basic hospitality.
To make matters worse, at breakfast, the staff member from check-in was extremely rude when we asked for two coffees. He kept sending us back and forth between the restaurant and the coffee bar, where no one was even present to serve us.
For a business hotel that claims to uphold a certain standard, the service and overall experience were completely unacceptable.
Would never stay here again. Stay away from this hotel.
When we raised the issue, the staff were shockingly rude and unhelpful, showing zero concern for guest comfort or even basic hospitality.
To make matters worse, at breakfast, the staff member from check-in was extremely rude when we asked for two coffees. He kept sending us back and forth between the restaurant and the coffee bar, where no one was even present to serve us.
For a business hotel that claims to uphold a certain standard, the service and overall experience were completely unacceptable.
Would never stay here again. Stay away from this hotel.
Svar från hotellet
Comentário: 5 de jul. de 2025
Dear Eva,
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your stay did not fully meet your expectations.
We deeply regret the temperature regulation challenges you encountered during the heatwave. Due to the extreme heatwave the AC system broke down and everybody was suffering. We collect as many as possible ventilators from other hotels but unfortunately we could not provide them to all the rooms. We do understand your frustrations. Luckily after one day the AC has been fixed.
Regarding the service interactions, we take your comments to heart. Our multilingual team strives to maintain attentive service standards, and we regret falling short of delivering the hospitality we aim for. The coffee service should have been seamless, as our restaurant and bar teams are trained to accommodate guest requests efficiently. We will discuss this in the coming operations meeting.
We hope you will give us another opportunity to demonstrate our true service capabilities.
Best regards,
Manager on Duty
Thank you for taking the time to share your feedback with us.
We sincerely apologize that your stay did not fully meet your expectations.
We deeply regret the temperature regulation challenges you encountered during the heatwave. Due to the extreme heatwave the AC system broke down and everybody was suffering. We collect as many as possible ventilators from other hotels but unfortunately we could not provide them to all the rooms. We do understand your frustrations. Luckily after one day the AC has been fixed.
Regarding the service interactions, we take your comments to heart. Our multilingual team strives to maintain attentive service standards, and we regret falling short of delivering the hospitality we aim for. The coffee service should have been seamless, as our restaurant and bar teams are trained to accommodate guest requests efficiently. We will discuss this in the coming operations meeting.
We hope you will give us another opportunity to demonstrate our true service capabilities.
Best regards,
Manager on Duty
A negócios
Comentário: 2 de jul. de 2025
Beware: No A/C During Summer – Unacceptable for 4-Star Hotel
“Stayed at Novotel Amsterdam in July. Despite being advertised as air-conditioned, our room had no functioning A/C, which made the stay uncomfortable and sleepless during a heatwave. Front desk acknowledged the issue but offered no solution or alternative. Totally unacceptable for a 4-star hotel at this price point. Will not return, and I caution summer travelers to confirm cooling is operational before booking.
Svar från hotellet
Comentário: 5 de jul. de 2025
Dear Guest,
Thank you for taking the time to share your feedback about your stay.
We sincerely apologize that your stay did not meet your expectations. Our climate control systems are regularly maintained to ensure optimal comfort throughout the year, and our team members are always available to assist with temperature adjustments or provide additional cooling solutions. Rest assured that our front desk team is available around the clock to promptly address any concerns and ensure the comfort of our guests.
We hope you will give us another opportunity to provide you with a more comfortable experience.
Best regards,
Manager on Duty
Thank you for taking the time to share your feedback about your stay.
We sincerely apologize that your stay did not meet your expectations. Our climate control systems are regularly maintained to ensure optimal comfort throughout the year, and our team members are always available to assist with temperature adjustments or provide additional cooling solutions. Rest assured that our front desk team is available around the clock to promptly address any concerns and ensure the comfort of our guests.
We hope you will give us another opportunity to provide you with a more comfortable experience.
Best regards,
Manager on Duty
Utmärkt läge
Paknajol, Thamel , Paknajol, Katmandu, 44600, Nepal|1,22 km från stadscentrum
10 saker att görainom 1,36 km
Flygplatsinom 5,63 km
Incheckning och utcheckning
Checka in från:
11:00
Checka ut före:
13:30
Bra att veta
Barn är välkomna på detta hotell
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Husdjur är inte tillåtna
Frukost tillgänglig
Frukostalternativ
Amerikansk frukost, Asiatisk frukost, Kontinental frukost, Engelsk frukost, Vegetarisk frukost
Frukostpris
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Vänligen informera Hotel Metropolitan Kantipur i förväg om din beräknade ankomsttid. Du kan använda rutan för särskilda önskemål eller kontakta boendet direkt. Kontaktuppgifterna står i bokningsbekräftelsen. Please note that the hotel requires prepayment via bank Transfer. The hotel will contact guests directly via email once a booking is made. To confirm the reservation, 25% of the first night's payment has to be made before arrival.
Det här hotellet accepterar följande betalningsmetoder:
Hotel Metropolitan Kantipur: Frågor och svar
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