Hotel Torre Monserrate
Avenida carrera 10 No. 26 - 21, Santa Fe, Bogota, 110010, Colombia
+ 114
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 13:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Airport shuttle
Fitness centre
Spa
Front desk 24 hour
More about Hotel Torre Monserrate
Hotel Torre Monserrate
Located in Bogotá, 1.7 km from Quevedo's Jet, Hotel Torre Monserrate provides accommodation with a restaurant, private parking, a fitness centre and a bar. All rooms feature a flat-screen TV with cable channels and a private bathroom.
Ratings and reviews
Cleanliness4.3
Location4.1
Service4.0
Rooms4.0
Value3.7
Sleep quality4.0
Traveller reviews
Casal
Comentário: 21 de mai. de 2025
Great city hotel
Stayed two nights in Taipei at this hotel which is located in one of Taipei's better situated districts. It is surrounded by shopping streets, but also with streets with small shops and restaurants. It is a short half hour by taxi from the National Palace Museum which you should definitely visit. Very welcoming reception and check-in in the room. We reserved a ‘premier twin room with balcony’. A lovely spacious room with two huge double beds with very hard mattress, but with good pillows, a spacious walk-in dressing area with safe, a spacious bathroom with doice, separate toilet, large bathtub and two sinks. The balcony is unfurnished and really not necessary, because it is tropical outside and you therefore have more noise. With the windows closed you hear little from outside and the air conditioning in the room is quiet. There are several restaurants where you can eat. Everything big at the price. A steak in Robin’s Grill costs at least € 100. Tea for two with two pastries fare
€ 30. Plenty of staff everywhere who are particularly nice, but in the restaurants you have to be very patient if you want to attract the attention of some. It seems like the staff in the restaurants always look the wrong way. The food is not always served at the same time and so you have to ask again where that is. We did not always love the quality of the food and had dishes with chewy pieces of meat. During the two dinners in restaurant Azie, an orchestra with singer played delicious music in a fairly loud way. Nice to observe the comings and goings of the people in this busy restaurant. Special, especially for lovers of exclusive fashion, are the Regent Galleries, luxury shops under the hotel with the most exclusive fashion brands and jewellers such as Bvlgari, Harry Winston, Chanel, Louis Vuitton, Issey Miyake, etc.
We found the hotel somewhat dated, but everything is well maintained and shoulders. Striking were the many thresholds at which someone is positioned to point that out. Why don't you adjust that so this can be fixed? Furthermore, we found the breakfast buffet rather Asian in offer. There was little in between for the Western tourist such as (not sweet) sandwiches and cheese. The plastic-like jam for the dried-out croissants weren't quite to cheer up either. Furthermore, it is a lovely hotel and it also excels in the communication prior to the stay that we, in this case, had reserved through Booking.com. You'll get answers to everything right away. The booking conditions are more flexible than when you book directly.
€ 30. Plenty of staff everywhere who are particularly nice, but in the restaurants you have to be very patient if you want to attract the attention of some. It seems like the staff in the restaurants always look the wrong way. The food is not always served at the same time and so you have to ask again where that is. We did not always love the quality of the food and had dishes with chewy pieces of meat. During the two dinners in restaurant Azie, an orchestra with singer played delicious music in a fairly loud way. Nice to observe the comings and goings of the people in this busy restaurant. Special, especially for lovers of exclusive fashion, are the Regent Galleries, luxury shops under the hotel with the most exclusive fashion brands and jewellers such as Bvlgari, Harry Winston, Chanel, Louis Vuitton, Issey Miyake, etc.
We found the hotel somewhat dated, but everything is well maintained and shoulders. Striking were the many thresholds at which someone is positioned to point that out. Why don't you adjust that so this can be fixed? Furthermore, we found the breakfast buffet rather Asian in offer. There was little in between for the Western tourist such as (not sweet) sandwiches and cheese. The plastic-like jam for the dried-out croissants weren't quite to cheer up either. Furthermore, it is a lovely hotel and it also excels in the communication prior to the stay that we, in this case, had reserved through Booking.com. You'll get answers to everything right away. The booking conditions are more flexible than when you book directly.
A negócios
Comentário: 19 de jul. de 2025
Past its prime. Don't waste your time with this hotel.
Stayed here for a layover, and I will actively avoid this property moving forward. It is far overpriced for what it has to offer. Location is great, but the staff can be transactional, facilities outdated, and amenities lacking. I have stayed at this property several times in the past and was impressed by the warmth of the staff and the amenities. However, these stays were prior to Covid, and all of those were gone. My current stay was a one-night layover. I am by the way a Diamond Ambassador at IHG. Upon check in, they told me my room was upgraded but that they can only allow me to check in if I accept a check in past noon and a check out at 7AM the next day! This was despite the fact that they emailed me several days prior asking about my arrival details! (At other properties, I have been offered a room within an hour or two of an early arrival with possibility of no upgrade, or a higher room with a longer waiting time). I finally got to my room and the carpet was musty and stained. Aircon was not cooling well past sunset and I woke up at 3AM sweating. Bed was rock hard. Their welcome fruit platter had been greatly reduced from prior to Covid. Staff were very very transactional and not once was I asked how my stay was. I skipped breakfast the next day and left at around 5AM, ahead of my planned check out time. Horrible experience for an approximate $300 night. By the way, their "leave a review" option on the IHG web site is deactivated. I wonder why.
A negócios
Comentário: 15 de jan. de 2025
Nice room and facilities; a shopping arcade with an award-winning cafe on site; many restaurants nearby. Highly recommended.
Casal
Comentário: 6 de jul. de 2025
Solid hotel with friendly staff, but dated rooms and overwhelming crowds
I stayed at the Regent Hotel Taipei for several nights. Overall, it’s a solid upscale option, but there are a few things to be aware of.
The room felt a bit dated, with wall-to-wall carpeting that smelled slightly musty. The hotel itself seems like a cross between a luxury shopping mall and a hotel, so at times you’ll find huge crowds everywhere.
If you want to dine at one of the two Robin restaurants, be prepared: you apparently need to book at least a month in advance. There were no exceptions even for hotel guests, which was disappointing.
Breakfast feels like an invasion—hundreds of people descending on the buffet all at once. If you don’t like crowds, go early.
On the plus side, the rooms themselves were quiet, and the staff was genuinely friendly and helpful. Also, there are no bathroom amenities by default due to environmental policies, but you can request them separately
The room felt a bit dated, with wall-to-wall carpeting that smelled slightly musty. The hotel itself seems like a cross between a luxury shopping mall and a hotel, so at times you’ll find huge crowds everywhere.
If you want to dine at one of the two Robin restaurants, be prepared: you apparently need to book at least a month in advance. There were no exceptions even for hotel guests, which was disappointing.
Breakfast feels like an invasion—hundreds of people descending on the buffet all at once. If you don’t like crowds, go early.
On the plus side, the rooms themselves were quiet, and the staff was genuinely friendly and helpful. Also, there are no bathroom amenities by default due to environmental policies, but you can request them separately
Em família
Comentário: 30 de dez. de 2024
Regent is a 5-star hotel with great service and good location in Zhongshan District in Taipei. Price wise is a bit on the high side but the hotel service is top notch.
There is also a small shopping gallery inside the hotel with shops selling luxury products such as LV and Chanel. There is live music at the cafe inside the hotel too.
The rooms are big and bed is comfortable. Breakfast is great with big variety of cuisine to choose from.
Location is about 10-15mins walk to Zhongshan MRT train station.
Nearby has many shops which is convenient.
There is also a small shopping gallery inside the hotel with shops selling luxury products such as LV and Chanel. There is live music at the cafe inside the hotel too.
The rooms are big and bed is comfortable. Breakfast is great with big variety of cuisine to choose from.
Location is about 10-15mins walk to Zhongshan MRT train station.
Nearby has many shops which is convenient.
Very good location
Avenida carrera 10 No. 26 - 21, Santa Fe, Bogota, 110010, Colombia|1.74 km from city centre
10 things to dowithin 1.16 km
Transportationwithin 9.64 km
Airportwithin 12.93 km
Check in and check out
Check in from:
15:00
Check out before:
13:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In case of a no-show, and according to Colombian law "Ley 300 de 1.996. Artículo 65", the property will charge 20% of the total reservation price, or keep deposit For the application of the VAT exemption, foreigners and Colombians who enter the national territory without the intention of establishing themselves in Colombia and who prove such condition are considered residents abroad. The foreigner residing abroad must prove their condition by presenting the original passport, the Andean card or the Mercosur card proving their immigration status; For this purpose, the passport must be stamped with the PT code (tourism permit) with a validity of 90 days or the type V visitor visa. The national will accredit his condition of resident abroad, by presenting the documentation issued by the authorities of the country of residence (ID of the country of residence, foreigner identification card, residence card or certificate of residence), with the respective seal of residence. entry to the country stamped in the Colombian passport; therefore, it does not apply if the entry to the country is made through biometric migration. The exemption in all cases will be applicable for the purchase of a tourist package by the national or foreigner residing abroad. If there is any modification to the applicable regulations, we will proceed to inform you immediately. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. We have free Airport – Hotel – Airport Transportation, at established times by the hotel, except on Sundays. From 10am to 9pm every two hours. When travelling with pets, please note that an extra charge of $100.000 per pet, per stay applies. Please note that a maximum of 2 pets (dogs and/or cats) is allowed. Please note that the property can only allow pets with a maximum weight of 12 kilos.
For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
This hotel accepts the following payment methods:
Cash
Hotel Torre Monserrate: FAQs
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