Oceans at Divi Little Bay
Little Bay Rd, Philipsburg, 961, Sint Maarten
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Checka in från: | 16:00 |
|---|---|
Checka ut före: | 10:00 |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är välkomna på detta hotell |
Faciliteter
wifi
Parkering
Luftkonditionering
Pool
Fitnesscenter
Spa
Mer om Oceans at Divi Little Bay
Oceans at Divi Little Bay
Oceans at Divi Little Bay ligger i Philipsburg, en kort bit från Great Bay Beach, och erbjuder boende med en utomhuspool, gratis privat parkering, en restaurang och en bar. Utöver en uttagsautomat har detta boende även en solterrass.
Betyg och omdömen
Städning4,8
Läge4,6
Service4,4
Rum4,6
Värde4,2
Sömnkvalitet4,8
Omdömen från resenärer
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Par
Kommentar: 28 feb. 2025
Vistades där: feb. 2025
Nice resort with a few oddities
The room was spacious and well kept. I think it’s a fairly new section of the hotel. Your arm bracelet unlocks your door which was handy. The beach is amazing with beachside bar and food service. Wonderful. The pools are also awesome and again poolside service which was nice. The swim up bar is a great place to meet new people. Same with the hot tub. We only went to Gizmo’s, The Shack and Pureocean Restaurant. They were all great. The restaurant Slice also serves pizza that is absolutely delicious. They were handily located on the way back to our room. They’ll give it to you in a real pizza box so easy to carry. On the downside, we had to sign for everything which is unusual for all-inclusive. They say it’s for their inventory. They do not restock your fridge. We had 2 coke, 2 Diet Coke and 2 sprite. I guess they figure that you can get some at the restaurant but they don’t always have cans. There is shopping available right on the resort, a car rental agency and a taxi stand. Everything is handy. They are short staffed I think. One of the managers was waiting tables last night at Gizmo’s. My hat is off to him for jumping in and helping his team. A true leader. Unfortunately I didn’t catch his name. We are checked out now and our ride doesn’t come for 3 hours. We are still allowed to use the pool or beach but were told that the all-inclusive ends at checkout. 10:00 am. Different than any other all-inclusive that I’ve been to. Other than that, I came here to relax and have some fun in the sun. Mission accomplished!
Svar från hotellet
Kommentar: 28 februari
Dear valued Guest,
Thank you for your review. We are happy to read you had a nice stay. We appreciate your feedback as it gives us an opportunity to improve our services. We hope that our new point of sale system for the restaurants will eliminate the signing requirements. We look forward to welcoming you back in the future.
Kind regards,
Anne-Marie Brooks
General Manager
Thank you for your review. We are happy to read you had a nice stay. We appreciate your feedback as it gives us an opportunity to improve our services. We hope that our new point of sale system for the restaurants will eliminate the signing requirements. We look forward to welcoming you back in the future.
Kind regards,
Anne-Marie Brooks
General Manager
Par
Kommentar: 7 maj 2025
Vistades där: maj 2025
Could be better
When you first arrive at the resort the first thing all the concierge department tried to do is sell us timeshares. They don’t even offer you a drink when you first walk in most resorts we’ve been to have offered us as a complementary drink on the hotel as a welcome. When we asked about the complementary drinks, they said only on Saturdays we arrived on Thursday, which that made no sense to me so I guess People that arrive on Saturdays have more of a priority than people that arrive any other day of the week. We try to book our reservations for the restaurant and find out an about our trip to Anguilla. We insisted several times that we were not interested and they were being forceful. We advised them multiple times we did not want to do timeshares. Apparently, this is something that is common in the resort and people have complained about it, but it seems like they do not care. I even told the manager Annmarie and she said it was not her department but she would pass it ar that the managers event that they had and honestly, it was just like she was just listening to me. Just listen to me. She said she would pass the information along I highly doubt it happened. The servers and the bartenders were by far the best they did whatever it take to make you feel at home and give you whatever you need.
The rooms are pretty decent.
My husband and I chose the all-inclusive package and you can definitely feel the difference between us being all inclusive and of people that are regulars there they have platinum and timeshare members. We did not feel the same hospitality as the other members that are regulars. If you go all inclusive, the drinks are not top shelf like we have received at other resorts. We know that some resorts are hit or miss with top shelf drinks and all-inclusive but these drinks felt like they were completely watered down.
The resort itself and the pools are really beautiful. The beach is amazing and the water is nice and warm.
The rooms are pretty decent.
My husband and I chose the all-inclusive package and you can definitely feel the difference between us being all inclusive and of people that are regulars there they have platinum and timeshare members. We did not feel the same hospitality as the other members that are regulars. If you go all inclusive, the drinks are not top shelf like we have received at other resorts. We know that some resorts are hit or miss with top shelf drinks and all-inclusive but these drinks felt like they were completely watered down.
The resort itself and the pools are really beautiful. The beach is amazing and the water is nice and warm.
Svar från hotellet
Kommentar: 12 maj
Dear valued Guest,
Thank you for taking the time to share your experience. We sincerely apologize that your arrival and overall stay did not meet your expectations. Providing exceptional service and hospitality to all our guests is a top priority, and we regret that you felt pressured during check-in and did not receive the warm welcome you deserved. We understand your concerns regarding the timeshare presentations and the availability of welcome drinks, and we appreciate your honest feedback. Your insights will be shared with our team to ensure that we continuously improve our guest experience. Additionally, we’re sorry that you did not feel the same level of hospitality as other guests. That is certainly not the experience we strive to provide. On a positive note, we are pleased that you enjoyed the service from our bartenders and servers, as well as the beauty of the resort, pools, and beach. We will make sure to recognize our team members who helped make your stay more enjoyable. We truly value your feedback and will take your comments into consideration to enhance the overall experience for all our guests. Should you choose to visit us again, we would love the opportunity to provide you with a more seamless and welcoming stay.
Kind regards,
Anne-Marie Brooks
General Manager
Thank you for taking the time to share your experience. We sincerely apologize that your arrival and overall stay did not meet your expectations. Providing exceptional service and hospitality to all our guests is a top priority, and we regret that you felt pressured during check-in and did not receive the warm welcome you deserved. We understand your concerns regarding the timeshare presentations and the availability of welcome drinks, and we appreciate your honest feedback. Your insights will be shared with our team to ensure that we continuously improve our guest experience. Additionally, we’re sorry that you did not feel the same level of hospitality as other guests. That is certainly not the experience we strive to provide. On a positive note, we are pleased that you enjoyed the service from our bartenders and servers, as well as the beauty of the resort, pools, and beach. We will make sure to recognize our team members who helped make your stay more enjoyable. We truly value your feedback and will take your comments into consideration to enhance the overall experience for all our guests. Should you choose to visit us again, we would love the opportunity to provide you with a more seamless and welcoming stay.
Kind regards,
Anne-Marie Brooks
General Manager
Kommentar: 22 mars 2025
Vistades där: mars 2025
This was the second hotel we stayed at. Fantastic beach and pool area. Good value for money. Staff very nice except at Gizmos Bar. Easy to get taxis and get around the island. Property a little bit tired but overall would recommend.
Familjeresenär
US
Kommentar: 6 mars 2025
Vistades där: mars 2025
Oceans was Beautiful!!
I just left 2 days ago, and I must say I had great time staying here. The service here at Ocean Divi Little Bay was superb! The rooms are very clean, beds are comfortable, and the staff was amazing!! They are the warmest, most attentive and accommodating staff I've met in a while. I opted out of choosing the all-inclusive because I had plans to dine at other locations while on the island. But The rooftop bar, Bar gizmo's, Slice pizza and breakfast were all really good. The resort is on the ocean and towels and chairs are provided for the guest. They're also wheelchair friendly and will escort you via golfcart to your location with just a quick ring at front desk. They have water excursions you can sign up for and enjoy for the day. Or you can take advantage of 1 of 3 of their infinity pools they have located on the resort. I chose to do both and had a wonderful time! Wake up, enjoy views from your balcony, then take a morning dip into the ocean then head to Oceans for breakfast to get your day started. and don't forget to say hi to the Resort beautiful parrot! he flies out and greets the guests ever so often and he really pretty! Trust me you'll have amazing stay at Oceans.
Svar från hotellet
Kommentar: 11 mars
Dear valued Guest,
Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful stay with us and that our attentive staff, clean and comfortable rooms, and beautiful amenities made your visit memorable.
We are delighted that you enjoyed the rooftop bar, Gizmo’s, Slice pizza, and breakfast, as well as the stunning ocean views and relaxing morning dips. It is great to hear that our team’s wheelchair-friendly services and golf cart assistance added convenience to your stay. And, of course, we are so happy you had a chance to meet our parrot Gizmo — she loves greeting our guests and being part of the experience!
Your detailed feedback truly means the world to us, and we look forward to welcoming you back for another amazing stay at Oceans in the future.
Kind regards,
Anne-Marie Brooks
General Manager
Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful stay with us and that our attentive staff, clean and comfortable rooms, and beautiful amenities made your visit memorable.
We are delighted that you enjoyed the rooftop bar, Gizmo’s, Slice pizza, and breakfast, as well as the stunning ocean views and relaxing morning dips. It is great to hear that our team’s wheelchair-friendly services and golf cart assistance added convenience to your stay. And, of course, we are so happy you had a chance to meet our parrot Gizmo — she loves greeting our guests and being part of the experience!
Your detailed feedback truly means the world to us, and we look forward to welcoming you back for another amazing stay at Oceans in the future.
Kind regards,
Anne-Marie Brooks
General Manager
Familjeresenär
Kommentar: 6 mars 2025
Vistades där: feb. 2025
Beautiful
OMG, where do i start!?
the property is beautiful!!!!, the pool area at the Oceans also beautiful. the rooms were beautiful, there was a band playing real nice music had the crowd going, it was great. only thing there was someone above us that had a child running around which was very disturbing late at night. we called the front desk and they said they sent security but nothing changed. regardless the sheets and towels were super fresh and clean. the bellman would take you up to your building or the other pools, very helpful and kind. 10/10.
the property is beautiful!!!!, the pool area at the Oceans also beautiful. the rooms were beautiful, there was a band playing real nice music had the crowd going, it was great. only thing there was someone above us that had a child running around which was very disturbing late at night. we called the front desk and they said they sent security but nothing changed. regardless the sheets and towels were super fresh and clean. the bellman would take you up to your building or the other pools, very helpful and kind. 10/10.
Svar från hotellet
Kommentar: 11 mars
Dear valued Guest,
Thank you for your enthusiastic feedback! We’re delighted to hear that you enjoyed the beauty of our property, the Oceans pool area, and the lively atmosphere with the band. It’s wonderful to know that the cleanliness of your room and the kindness of our bellmen enhanced your stay.
We do apologize for the disturbance caused by noise from the room above. While security attempted to resolve the situation, it’s clear that we fell short of fully addressing your concern, and for that, we sincerely apologize. Your comfort is very important to us, and we’ll work to ensure a better experience for our guests in the future.
Thank you again for your kind words and for rating us 10/10—we hope to welcome you back soon for another memorable stay!
Kind regards,
Anne-Marie Brooks
General Manager
Thank you for your enthusiastic feedback! We’re delighted to hear that you enjoyed the beauty of our property, the Oceans pool area, and the lively atmosphere with the band. It’s wonderful to know that the cleanliness of your room and the kindness of our bellmen enhanced your stay.
We do apologize for the disturbance caused by noise from the room above. While security attempted to resolve the situation, it’s clear that we fell short of fully addressing your concern, and for that, we sincerely apologize. Your comfort is very important to us, and we’ll work to ensure a better experience for our guests in the future.
Thank you again for your kind words and for rating us 10/10—we hope to welcome you back soon for another memorable stay!
Kind regards,
Anne-Marie Brooks
General Manager
Utmärkt läge
Little Bay Rd, Philipsburg, 961, Sint Maarten|2,11 km från stadscentrum
10 saker att görainom 0,82 km
1,01 km
1,70 km
1,56 km
Flygplatsinom 5,97 km
5,97 km
Incheckning och utcheckning
Checka in från:
16:00
Checka ut före:
10:00
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Husdjur är inte tillåtna
Det här boendet tillåter inte möhippor, svensexor eller liknande fester. En skadedeposition på USD 300 krävs vid ankomst. Den betalas med kort. Du bör få tillbaka depositionen när du checkar ut. Hela skadedepositionen återbetalas till ditt kort efter att boendet har kontrollerats.
Det här hotellet accepterar följande betalningsmetoder:
Oceans at Divi Little Bay: Frågor och svar
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