Insotel Fenicia Prestige Suites & Spa
Narcisos, s/n Urbanización Siesta, Ibiza, 07800, Spain
+ 120
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Insotel Fenicia Prestige Suites & Spa
Insotel Fenicia Prestige Suites & Spa
Insotel Fenicia Prestige Suites & Spa is situated on the seafront next to the Santa Eulalia River. The hotel provides free access to the fitness centre and offers many treatments in the Prestige Spa at an extra charge. Ibiza Airport is 21 km away.
Ratings and reviews
Cleanliness4.7
Location4.4
Service4.5
Rooms4.6
Value4.0
Sleep quality4.6
Traveller reviews
Other
Comment: 24 Jul 2025
This is my third stay at the Insotel . I cannot fault this hotel . The staff work so hard- the hotel is beautifully clean, the food is high quality and varied and the rooms are beautiful. The life guard is attentive , helpful and alert. I will be back next year
Hotel response
Comment: 25 Jul 2025
Dear Olivia P,
We sincerely appreciate you choosing to stay with us for the third time at Insotel Fenicia Prestige Suites & SPA. It is truly rewarding to read your kind words about our hardworking staff, the cleanliness of the hotel, the high quality and variety of our food, and the beauty of our rooms. We are also delighted to hear your positive feedback about our attentive lifeguard.
It would be a great pleasure to welcome you back next year and extend to you our warmest hospitality once again.
Best regards,
Guest Service Representative.
We sincerely appreciate you choosing to stay with us for the third time at Insotel Fenicia Prestige Suites & SPA. It is truly rewarding to read your kind words about our hardworking staff, the cleanliness of the hotel, the high quality and variety of our food, and the beauty of our rooms. We are also delighted to hear your positive feedback about our attentive lifeguard.
It would be a great pleasure to welcome you back next year and extend to you our warmest hospitality once again.
Best regards,
Guest Service Representative.
Other
Comment: 24 Jul 2025
Just returned from an absolutely idyllic here. We were beyond impressed with the hotel , spotlessly clean , aesthetically beautiful, relaxed, the most helpful friendly staff, fantastic breakfast.
A rare find, to have a hotel that offers decorum , comfort , efficiency and a classy vibe, something you can’t tell from a brochure.
Chilled champagne glasses at breakfast, white linen changed between every sitting , not one single staff member on a phone, hotel smelt beautiful throughout. Drinks offered on arrival despite being so late. A broken pool tile at 5pm, seemlessly fixed by 8am. Our unfinished bottle of wine carefully kept until the following night. Small things that put this hotel in class of its own.
Special mention to Marissa, German and lovely lady in piano bar for their impeccable care.
All this in a beautiful bay…
We will definitely return next year , thank you , and please don’t change!
A rare find, to have a hotel that offers decorum , comfort , efficiency and a classy vibe, something you can’t tell from a brochure.
Chilled champagne glasses at breakfast, white linen changed between every sitting , not one single staff member on a phone, hotel smelt beautiful throughout. Drinks offered on arrival despite being so late. A broken pool tile at 5pm, seemlessly fixed by 8am. Our unfinished bottle of wine carefully kept until the following night. Small things that put this hotel in class of its own.
Special mention to Marissa, German and lovely lady in piano bar for their impeccable care.
All this in a beautiful bay…
We will definitely return next year , thank you , and please don’t change!
Hotel response
Comment: 25 Jul 2025
Dear Rachel K,
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
Other
Comment: 23 Jul 2025
We have been going to this hotel since 2007. We love the area and it has always been a relaxing and luxurious break. The food (buffet) continues to be delicious- both breakfast and dinner. The hotel rooms are always clean and have great views and the evening entertainment is good. I am glad the hotel has now re-instated the side gate giving access to the riverside walkway to the beach front.
What we have noticed is some of the welcome amenities have gone, we used to get a voucher for a glass of Cava on arrival, a bottle of Cava and fruit plate in the room, fruit skewers when lying round the pool, cookies with your cup of cappuccino, turn down nightly- but it has all gone! We did feed this back on the arrival feedback and the general manager spoke with us but it does feel that the little luxuries which made it such a special hotel visit have been “pared down”.
Added to this- they seem to have the curse of generation Z- the senior staff who have been there for years work exceptionally hard but are unsupported by what seems to be a lazy bunch of 20 somethings who don’t want to be there. Plates not taken away, glasses not refilled, coffees not suggested at breakfast and tables cleared very slowly after people have left.
Ultimately we will go back, as we love the relaxing pool time and delicious food, but the little things which made it so special have been removed (?cost I suspect) which is a shame
Eva, Marissa, Luis, Nestor and the restaurant senior management deserve a shout out for being so kind and hardworking. Thank you
What we have noticed is some of the welcome amenities have gone, we used to get a voucher for a glass of Cava on arrival, a bottle of Cava and fruit plate in the room, fruit skewers when lying round the pool, cookies with your cup of cappuccino, turn down nightly- but it has all gone! We did feed this back on the arrival feedback and the general manager spoke with us but it does feel that the little luxuries which made it such a special hotel visit have been “pared down”.
Added to this- they seem to have the curse of generation Z- the senior staff who have been there for years work exceptionally hard but are unsupported by what seems to be a lazy bunch of 20 somethings who don’t want to be there. Plates not taken away, glasses not refilled, coffees not suggested at breakfast and tables cleared very slowly after people have left.
Ultimately we will go back, as we love the relaxing pool time and delicious food, but the little things which made it so special have been removed (?cost I suspect) which is a shame
Eva, Marissa, Luis, Nestor and the restaurant senior management deserve a shout out for being so kind and hardworking. Thank you
Hotel response
Comment: 24 Jul 2025
Dear Rebecca,
Thank you for your loyalty since 2007 and for taking the time to share such a detailed review of your stay. We are delighted to know that you continue to enjoy our delicious buffet, the cleanliness and views of our rooms, and the dedication of team members like Eva, Marissa, Luis, and Néstor.
We truly value your observations about the little details that have made your stays so special, and we take note of your suggestions as we continue working to enhance the experience for our guests. Our younger team members are eager to learn and improve every day, guided by our senior staff, and we are confident they will keep delivering their very best.
We hope to welcome you back for many more relaxing and enjoyable stays with us.
Kind regards,
Guest Service Representative
Thank you for your loyalty since 2007 and for taking the time to share such a detailed review of your stay. We are delighted to know that you continue to enjoy our delicious buffet, the cleanliness and views of our rooms, and the dedication of team members like Eva, Marissa, Luis, and Néstor.
We truly value your observations about the little details that have made your stays so special, and we take note of your suggestions as we continue working to enhance the experience for our guests. Our younger team members are eager to learn and improve every day, guided by our senior staff, and we are confident they will keep delivering their very best.
We hope to welcome you back for many more relaxing and enjoyable stays with us.
Kind regards,
Guest Service Representative
Other
Comment: 22 Jul 2025
Every time it is a pleasure to return to Insotel Fenicia Prestige Suites & Spa in Ibiza. From the first moment you feel welcome here.
The hotel exudes luxury and tranquillity, with outstanding service.
In particular we would like to thank Julia and Yasmina from reception, they always make sure everything is taken care of down to the last detail. Nothing is too much, you feel very much appreciated as a guest. We would also like to thank Jeorge, his hospitality always impresses us.
Breakfast is delicious, with a wide choice and, again, a very attentive team that gets your day off to a perfect start.
Insotel Fenicia Prestige Suites & Spa is an absolute must for anyone who wants to experience Ibiza in style and comfort. Staying here is a real pleasure
The hotel exudes luxury and tranquillity, with outstanding service.
In particular we would like to thank Julia and Yasmina from reception, they always make sure everything is taken care of down to the last detail. Nothing is too much, you feel very much appreciated as a guest. We would also like to thank Jeorge, his hospitality always impresses us.
Breakfast is delicious, with a wide choice and, again, a very attentive team that gets your day off to a perfect start.
Insotel Fenicia Prestige Suites & Spa is an absolute must for anyone who wants to experience Ibiza in style and comfort. Staying here is a real pleasure
Hotel response
Comment: 23 Jul 2025
Dear sophiewuyts,
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
Other
Comment: 20 Jul 2025
Wonderful hotel with exceptional helpful and friendly staff.
Alrady looking forward to returning either later this year or in the Spring of 2026
Alrady looking forward to returning either later this year or in the Spring of 2026
Hotel response
Comment: 21 Jul 2025
Dear jeff684,
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
We greatly appreciate you choosing to visit Insotel Fenicia Prestige. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting.
Best regards,
Guest Service Representative
Very good location
Narcisos, s/n Urbanización Siesta, Ibiza, 07800, Spain|11.37 km from city centre
10 things to dowithin 0.80 km
Transportationwithin 13.41 km
Airportwithin 17.84 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
from 1 to 2 years old
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast price
447 SEK (≈EUR 40)/person
In the event of an early departure, the property will charge you the full amount for your stay. Please inform Insotel Fenicia Prestige Suites & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Piscina n.º 1 is closed from Sun 26 Oct 2025 until Mon 04 May 2026 ► Please note that the spa will be unavailable on Mondays. SPA is available from tuesday to Sunday, from 11AM to 18PM. New Restaurant: Sa Talassa The cuisine of Álvaro Sanz, a chef with two Michelin stars (one red and one green) and two Repsol suns, is based on tradition and respect for the product. The Mediterranean is his inspiration, with a sustainable approach where local Ibicencan fish and vegetables are the protagonists. The restaurant offers dinner service six days a week in high season and three or four nights in low season.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Insotel Fenicia Prestige Suites & Spa: FAQs
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